MANAGING & MOTIVATING TOWARDS EXCELLENCE: SKILLS, COMPETENCIES, TRAITS & TECHNIQUES
Course Code: MN16
- Gain insights into their own strengths and weaknesses and leadership styles
- Be able to understand the emotional makeup of their teams, colleagues and customers
- Have begun to develop leadership competencies and skills to motivate employees
- Understand and begin to practice innovative leadership
- Have built a foundation for continuous Improvement
- Be able to harness their employees’ emotional intelligence to release creativity in the workplace
- Understand and practice key people skills to motivate towards excellence
- The changing reality of organizational life
- New challenges and roles of the surviving manager
- Stakeholder analysis
- The challenges of motivating employees
- Strategic performance drivers of an effective organization
- The difference between leading and managing
- Creating a compelling strategic vision
- The power of living the values
- Personal leadership styles
- Creating a personal legacy
- Case study – Leadership: The Art of Possibilities
- The value of good relationships
- The impact of expectations on performance
- Engaging employees on setting stretch goals
- Effective coaching meetings
- Creating individualized learning plans
- Meetings: the #1 time waster
- Reducing meeting times by 50% and more
- The role of the facilitator
- The 5 types of meetings
- Creating an agenda that focuses process and content
- Dealing with dysfunctional meeting behaviours
- Encouraging creativity and innovation
- Ensuring that accountability is clear and actions are followed up

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