MANAGING & MOTIVATING TOWARDS EXCELLENCE: SKILLS, COMPETENCIES, TRAITS & TECHNIQUES

MANAGING & MOTIVATING TOWARDS EXCELLENCE: SKILLS, COMPETENCIES, TRAITS & TECHNIQUES

Course Code: MN16

Course Objective

• Gain insights into their own strengths and weaknesses and leadership styles
• Be able to understand the emotional makeup of their teams, colleagues and customers
• Have begun to develop leadership competencies and skills to motivate employees
• Understand and begin to practice innovative leadership
• Have built a foundation for continuous Improvement
• Be able to harness their employees’ emotional intelligence to release creativity in the workplace
• Understand and practice key people skills to motivate towards excellence

Target Audience
This course will mainly benefit to purchasing managers, senior buyers, project managers, civil engineers, construction managers, contractors, sub-contractors, site engineers, senior management, and government agencies, architects, construction professionals, and anyone responsible for purchasing at a senior level who seeks to enhance their skills further.

Course Outline

DAY 1

The Manager as a Strategist

• The changing reality of organizational life
• New challenges and roles of the surviving manager
• Stakeholder analysis
• The challenges of motivating employees
• Strategic performance drivers of an effective organization
• The difference between leading and managing
• Creating a compelling strategic vision
• The power of living the values

DAY 2

The Manager as a Coach

• Personal leadership styles
• Creating a personal legacy
• Case study – Leadership: The Art of Possibilities
• The value of good relationships
• The impact of expectations on performance
• Engaging employees on setting stretch goals
• Effective coaching meetings
• Creating individualized learning plans

DAY 3

The Manager as the Project Team Facilitator

• Meetings: the #1 time waster
• Reducing meeting times by 50% and more
• The role of the facilitator
• The 5 types of meetings
• Creating an agenda that focuses process and content
• Dealing with dysfunctional meeting behaviours
• Encouraging creativity and innovation
• Ensuring that accountability is clear and actions are followed up

DAY 4

The Manager as Team Leader 

• Teamwork best practices
• Creating a high-performance team
• Empowerment and its link to performance
• Team decision making: when and how to achieve a consensus
• Performance measurement
• The 4 stages of team development
• Team-building techniques
• Conflict resolution
• Recognition and reward

DAY 5

The Manager as Change Agent

• The challenge of personal change
• Six typical reaction to change
• The top attributes of change agents
• Influencing upward
• Six sources of power
• The importance of humility
• The secrets of assertiveness
• MANAGING & MOTIVATING TOWARDS EXCELLENCE: SKILLS, COMPETENCIES, TRAITS & TECHNIQUES